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Communications Manager

For more information about the position, including the complete job description and the compensation information, click Apply Now.

This position is in PCG’s Human Services practice area on the Aging & Disability Services (A&D) team. The A&D team works with states and providers to design, develop, refine, evaluate, and manage programs that support older adults and people with disabilities. Our mission is to help our clients improve the lives of the people they serve. The A&D team is seeking to add a skilled, team-oriented Communications Manager that will help us fulfill this mission.


The Communications Manager will help implement stakeholder outreach, communications, and marketing activities for large-scale systems transformation projects in the Health and Human Services sector. The Communications Manager will work across PCG’s functional project teams and with client staff and stakeholders to implement an effective, results-driven communication effort. This position works closely with clients and requires a creative thinker who brings a keen technical eye, excellent communications skills and a record of success managing multiple projects.


Experience with government agencies and/or health and human services organizations is preferred but not essential.


Specific Responsibilities:

  • Develop and implement communications strategies and stakeholder outreach plans for a wide variety of state government agency audiences, including service providers, provider associations, local governments, and people receiving services and their families
  • Prepare and deliver stakeholder communications collateral tailored to specific audiences, across a variety of channels including web, email, social media, and print
  • Coordinate project-related correspondence, surveys, and results, and report to management as appropriate
  • Develop materials to guide the communications process for a specific project or initiative
  • Write, review, and edit client-related deliverables such as reports, status updates, etc.
  • Collaborate with designers, other communications team members, and other consulting and functional staff to identify and implement creative solutions for clients
  • Manage multiple projects simultaneously, meeting deadlines and maintaining a high level of quality in deliverables
  • Complete additional tasks related to internal and external communication as deemed necessary

Minimum Qualifications


  • Strong creative, strategic, and organizational skills
  • Excellent writing and editing skills (creative copy and technical)
  • Excellent verbal and written communications skills
  • Ability to work both in a team situation and autonomously
  • Experience with online survey tools (preferred)
  • Ability to work with colleagues and clients in virtual videoconferencing settings, including Microsoft Teams, Zoom, etc.

Required Experience:

  • Bachelor’s degree or relevant work experience
  • 5 or more years of relevant work experience, including at least three years working in a communication-specific role
  • Knowledge of or experience with health and human services organizations and/or government agencies (preferred)


Applicants from across the US will be considered. Regular work duties are completed virtually/remote but may require infrequent travel to PCG and client sites.


This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

  • be available during your set working hours.
  • have a safe, private, and distraction-free environment in which to complete your work, and
  • be able to give your full attention to the completion of your PCG job duties.

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

We are accepting applications on an ongoing basis until filled. 





About Public Consulting Group

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit


PCG is committed to a diverse workforce; a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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Location: Remote

Date Posted: 05/31/2024

Type: Consulting

Practice Area: Human Services

Job ID: 2024-10400

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